PLATFORM · TRAINING MANAGEMENT

E-learning and classroom. One platform.

Most platforms stop at self-paced courses. Hotline also runs the courses you deliver in person: venues, trainers, course dates, bookings, registers, and the exam at the end of the day. No separate booking system, no spreadsheets, no copy-paste between tools.

Training operations without the duct tape.

If you deliver classroom training, you know the stack: a spreadsheet for the schedule, a booking tool bolted onto the website, a mailbox full of joining instructions, and paper registers on the day.

The usual setup

  • Course dates planned in a spreadsheet, double-bookings found the hard way
  • A separate booking system that does not know what an LMS is
  • Joining instructions written and sent by hand for every delegate
  • Paper registers, then typing attendance into another system
  • Exam papers in envelopes, results keyed in days later
  • Certificate expiry dates tracked in yet another spreadsheet

With Hotline

  • Drag-and-drop schedule calendar with clash warnings
  • Public dated catalogue and booking checkout on your own site
  • Branded joining instructions with calendar invites, sent automatically
  • Trainers mark attendance on their phone or laptop, straight into the record
  • The trainer unlocks the online exam in the room; results and certificates are instant
  • Expiry tracking with automatic renewal reminders and rebook links

Plan the operation.

Everything a training coordinator juggles, in one calendar.

Venues & rooms Training centres with rooms, capacities, and facilities. Each venue keeps its own timezone, so multi-site schedules stay correct.
Trainers & availability Approved-to-teach course lists, working hours, and holidays per trainer. Trainers manage their own availability, and the scheduler respects it.
Equipment Projectors, rigs, kits: bookable equipment with quantities and out-of-service windows, assigned to events like any other resource.
Clash detection Assigning a trainer, room, or kit checks every other commitment first. Clashes are flagged with a message naming the conflict, and a coordinator can override when it is deliberate.
Schedule calendar Month, week, and day views with capacity chips showing booked seats, spaces, and waitlists. Drag an event to reschedule it; clashes are re-checked as you drop.
Blended pre-work gating Require e-learning pre-work before the classroom day. Delegates who have not finished are chased automatically at 7 and 2 days out.

The training day, done properly

Delegates get their materials the moment they book. The exam stays locked until the trainer opens it in the room.

Accredited and regulated training has a rule e-learning platforms ignore: the assessment happens under supervision. Hotline enrols every delegate at booking so course materials open straight away, then holds the exam shut until the trainer releases it on the day, for the whole room or one delegate at a time.

  • One-tap unlock for the whole event or per delegate
  • Re-lock, or unlock late when the day runs long
  • Auto, timed, manual, or on-attendance unlock modes per course
  • Passes mark instantly and issue the certificate with its validity period
  • Every unlock and override lands in an audit-grade ledger
Built for accredited training
The exam panel for a course date: unlocked for eight delegates by the trainer

Fill the room and get paid.

Your dated courses, bookable online, on your site and ours.

Public dated catalogue Your schedulable courses with upcoming dates, live spaces, and prices on your own branded site, with schema.org markup so search engines list your course dates.
Embeddable booking widgets Already have a website? Drop in a snippet and your live course dates, spaces, and booking buttons appear there, themed to match and crawlable by search engines.
Online checkout Card payments through Stripe, straight to your account. Invoice customers get secure account-booking links with purchase order capture instead.
Booking desk Take bookings over the phone: search the delegate or company, add several delegates to one order, and use name-later placeholders for group bookings.
Waitlists Full events take waitlist joins from the public page or the desk. When a seat frees up, the next person gets an offer email with a time-limited accept link.
Transfers & cancellations Move delegates to another date or course with the price difference charged, refunded, credited, or waived. Cancelling an event notifies every delegate with their options.

Run the day.

From joining instructions to the attendance register.

Trainer portal Trainers see their own calendar, delegate lists, and printable registers, and mark attendance for each day of a course date: present, late, or absent, straight into the training record.
Joining instructions & reminders Branded joining emails with calendar invites go out automatically at booking, with configurable reminders before the session and follow-ups after it.
Sensitive delegate data, handled Dietary, accessibility, and medical answers from booking forms are encrypted at rest and shown only to admins and the delivering trainer, flagged with a lock icon.
Operational reports Fill rates, no-shows, attendance by session, completions, and an overdue-for-refresher chase list. Every report views on screen and exports to CSV.
TMS API & webhooks Events, bookings, and delegate training records over a REST API, plus signed webhooks for bookings, attendance, and certificates, so your other systems stay in step. On Provider Plus and Group.
Refreshers & renewals Certificates carry validity periods. Expiring delegates are nudged automatically with rebook links into your next available date. See the recertification tools for the full cycle.

Training management questions

Run your next course date on Hotline.

See a course date scheduled, booked, delivered and certified on a demo training business in a 30-minute walkthrough.